Product Availability
At Xandye Boutique we strive to be constantly bringing in new, fresh, and unique styles on a seasonal basis. Once an item is sold out, the item will still display for some time as we give the option to our customers to provide their email to be notified when and if that item is restocked. In the event that a customer purchases an item which is no longer in stock, we will refund you for the entirety of that item plus any applicable shipping charges. Should you have any questions concerning the availability of a particular item, please contact our customer service department for assistance.
Display
We strive to display our products in our pictures as accurate as possible. Customers may also contact us for more information regarding products prior to their purchase. However, due to various factors, such as your computer monitor’s size and capabilities, may affect what you see on your screen. Therefore, we cannot be held responsible for the display of any color, texture or detail of its merchandise on your computer or phone screen. Nevertheless, if you are not happy with your purchase, you may send it back for a store credit. For more information regarding our return policy, please visit return policy.
Copyright
All images, photographs, and promotional graphics appearing on the Xandye.co.bw website are the exclusive property of Xandye.co.bw and are protected under the Botswana and International Copyright laws. The images may not be reproduced, copied, transmitted or manipulated without the written permission of Xandye Boutique.
Use of any image, photograph and promotional graphic (digital, artist rendering or alike) on another eCommerce property, social media page, blog, or news source not affiliated with Xandye Pty Ltd without proper written consent is a violation of the Botswana and International Copyright laws.
Refunds and In Store Pick Up Terms and Conditions
We do not provide REFUNDS under any circumstance other than if the item was not available at the moment of purchase. We do not offer in store pickups to our customers. For items that are shipped, once the customer receives the package (when the tracking number provided by us appears as delivered) the customer agrees to not issue any chargebacks or disputes against Xandye Boutique. Furthermore, Xandye Boutique is not responsible for packages that are lost or stolen. All claims should be directed at the shipping company provided at the time of delivery.
For any questions concerning our return policy and or our terms and conditions, please contact us at admin@xandye.co.bw